Process
Our Collision Repair Process – How Stewart’s Collision Restores Your Vehicle
A simple, stress-free repair journey from the moment you arrive to final delivery
At Stewart’s Collision, we make the collision repair process straightforward, transparent, and customer-focused. Whether your vehicle has minor damage or major collision impact, our team guides you through each step with clear communication and professional care. Below is our complete step-by-step process so you always know what to expect.




Step 1: Initial Contact and Appointment
Schedule an inspection and get fast assistance
Your collision repair journey begins when you contact our shop or bring your vehicle to our location. Our team gathers basic information, explains the process, and arranges an inspection time that works for you.
What happens during this step:
- We collect your vehicle details and damage information
- We review your insurance claim or help you start one
- We schedule your initial assessment
- Loaner car availability is discussed if needed
Step 2: Damage Assessment and Estimate
A thorough inspection to understand all required repairs
Our technicians perform a detailed evaluation of your vehicle, including visible, structural, and underlying damage. We document everything and prepare a complete written estimate
What happens during this step:
- Full visual inspection of collision damage
- Frame, alignment, safety, and structural checks
- Photos and documentation for insurance
- An accurate estimate for parts, labor, and repair time
- Transparent explanation of the repair plan
Step 3: Insurance Approval and Claims Handling
We communicate with your insurance so you don’t have to
Stewart’s Collision coordinates directly with your insurance adjuster. We submit documentation, negotiate the repair plan, and follow up until approval is granted.
What happens during this step:
- We submit all documentation and photos
- We communicate directly with the adjuster
- We help finalize the claim quickly
- You receive updates during the approval process
This step ensures you avoid long phone calls and complicated paperwork.
Step 4: Vehicle Drop-Off and Disassembly
Your vehicle is prepared for repair
Once approved, you drop off your vehicle or use our pickup service. Our team begins disassembly to uncover any hidden damage that may not have been visible during the initial inspection.
What happens during this step:
- Vehicle disassembly and deeper inspection
- Identification of additional or hidden damage
- Supplemental documentation sent to insurance if needed
- Confirmation of final repair timeline
Step 5: Structural and Frame Repair
Correcting the core structure for safety and stability
If your vehicle has frame or structural damage, we use precision equipment to restore its alignment and ensure it meets factory safety standards.
What happens during this step:
- Frame straightening with advanced measuring tools
- Structural alignment verified to manufacturer specs
- Reinforcement of key safety areas
- Ensuring the vehicle drives straight and safely
This is one of the most important steps in the entire repair process.
Step 6: Body Repair and Panel Restoration
Restoring the exterior shape and integrity
We repair damaged panels, remove dents, and replace components that cannot be restored. Our team ensures each surface is smooth and ready for refinishing.
What happens during this step:
- Dent removal and panel repair
- Replacement of damaged parts
- Surface preparation for paint refinishing
- Test fitment to ensure proper alignment
Step 7: Paint and Auto Body Refinishing
Precision paint matching and factory-quality finish
Our refinishing process uses advanced color-matching technology and high-grade paint systems to restore your vehicle’s appearance.
What happens during this step:
- Color matching to factory specifications
- Application of primer, base coat, and clear coat
- Controlled paint booth environment
- Polishing and refinishing for a perfect shine
Step 8: Reassembly and Quality Verification
Putting everything back together with care and precision
After painting, we reassemble the vehicle, reconnect all components, and confirm proper fitment and alignment.
What happens during this step:
- Reassembly of panels, trim, lights, and components
- Electronics and sensors reconnected
- Safety system check
- Verification of structural and cosmetic quality
Step 9: Final Detailing and Multi-Point Inspection
Ensuring your vehicle looks and performs like new
We complete a full cleaning and conduct a final inspection to make sure everything meets our quality standards.
What happens during this step:
- Interior and exterior cleaning
- Road test if required
- Final inspection for safety, alignment, and appearance
- Sign-off from our lead technician
Step 10: Customer Pickup and Review
We walk you through everything before you drive away
When the repair is complete, we review all work with you, answer any questions, and help you with final documentation.
What happens during this step:
- Repair walkthrough and explanation
- Warranty information provided
- Paperwork and insurance closeout
- Keys returned and you’re back on the road
Ready to start your repair? Contact Stewart’s Collision today to schedule your inspection or request vehicle pickup. Our team is here to guide you through every step and restore your vehicle with care and precision.



